Privacy Policy

Back to Home

Last Updated: January 9, 2026


1. Introduction Yourframework.Health ("we," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our telehealth services.


2. Information We Collect

  • Personal Information: Name, email address, phone number, date of birth, and payment information.

  • Health Information: Medical history, symptoms, and treatment records. (See our HIPAA Notice of Privacy Practices for specific details on PHI).

  • Technical Data: IP address, browser type, and device information collected via cookies.


3. How We Use Your Information We use your data to:

  • Provide and manage telehealth services.

  • Process payments.

  • Communicate with you regarding appointments and care plans.

  • Comply with legal obligations.


4. Data Sharing and Disclosure We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, cloud hosting), bound by confidentiality agreements and, where applicable, HIPAA Business Associate Agreements.

  • Legal Requirements: If required by subpoena, law, or court order.


5. MOBILE INFORMATION & TEXT MESSAGING (A2P 10DLC COMPLIANCE) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Opt-In Consent Data: We do not share your SMS opt-in consent with any third parties. Your consent to receive text messages from Yourframework.Health is strictly between you and us.

  • Aggregation: We do not sell or share text messaging lists with data aggregators.


6. Data Security We implement HIPAA-compliant security measures, including encryption and access controls, to protect your information. However, no transmission over the internet is 100% secure.


7. Your Rights You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at privacy@yourframework.health.


8. Changes to This Policy We may update this policy periodically. The "Last Updated" date at the top indicates when changes were made.